Withdrawal and cancellation
Statutory rights of withdrawal or cancellation may exist for contracts concluded online.
Whether a right of withdrawal applies or a statutory exception applies depends in particular on the type of service booked and on whether the service was agreed for a specific date or period.
The information applicable to the respective booking must be shown to the customer before the booking is completed.
Cancellation conditions
The cancellation conditions applying to your booking are shown before the booking is completed.
Where this function is enabled, appointments can be cancelled or rescheduled through the customer account until the stated deadline.