Privacy policy
Protecting your personal data is important to us.
APORA processes personal data only to the extent necessary to operate the booking system, manage appointments, communicate with customers and comply with legal obligations.
Which data may be processed?
Depending on how the system is used, the following data in particular may be processed:
- name
- email address
- phone number, if provided
- account and login data
- booked appointments
- cancelled or rescheduled appointments
- messages between customer and trainer
- information about purchased lesson packages or vouchers
- technical data required to operate the website
Purpose of processing
The data is used in particular for:
- registration and management of the customer account
- appointment booking
- booking confirmation
- cancellation and rescheduling
- communication between customer and trainer
- management of lesson packages and vouchers
- technical and security-related functions of the system
- compliance with statutory retention obligations
Personal data is not sold to third parties or passed on for third-party advertising without a legal basis.
Service providers
Where external technical service providers are used for hosting, email delivery, database, payment processing or other technical functions, data may only be processed to the extent required.
Retention period
Personal data is stored only for as long as required for the respective purpose or by statutory retention obligations.
Your rights
Under the GDPR, data subjects have in particular the right to:
- access
- rectification
- erasure
- restriction of processing
- data portability
- objection
Requests can be sent to the email address stated in the legal notice.
Advertising
Promotional emails or other electronic marketing messages may only be sent in accordance with legal requirements.
Consent to advertising must never be a precondition for using the calendar or booking an appointment.